F.A.Q.

Safe Sex Toys Shopping Customer privacy and security is very important to us, we want to assure every customer a discreet and safe shopping experience, every time. Please view our policies below to see how we provide every customer with: •Peace of mind •Protection of your data •Discreet shipping and billing •Health oriented return policy Privacy Policy Your privacy is of the utmost importance to us. It is your right to know the terms and conditions surrounding the use of your personal information on our website. When you place an order, we will ask for your name, email address, phone number and billing/shipping address. This information is only for the billing and shipping process. We require the correct billing address to be entered in the "billing address" field on the checkout page. This is for address verification purposes only. We cannot process a transaction that does match the credit card holder's address. An order confirmation will be automatically emailed to you once the order is complete. We do not email any other materials not regarding your order. If you do not see the order confirmation email, please check your bulk/spam bin as sometimes the email may be filtered by email providers. We never phone you, we will return your call only if you call us and leave a message specifically requesting us to call you back. If we need to contact you, we will contact you via email. To assure proper communication, please be sure that the email address you supply is correct in the case that we need to contact you regarding your order. Your personal information is never sold, rented or released to any third party that is not involved in the transaction and delivery process. We do NOT send flyers, promotional offers or newsletters to your mailing address or to your e-mail address. Safe Shopping Guaranteed Adulttoyshome.com Safe Shopping Guarantee protects you while you shop at Adulttoyshome.com so that you never have to worry about credit card safety - PERIOD. We guarantee that every transaction you make at Adulttoyshome.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Adulttoyshome.com. See guarantee details below. Guarantee Details: Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Adulttoyshome.com will cover the entire liability for you, up to the full $50.00. Adulttoyshome.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Adulttoyshome.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Your Privacy When you order from Adulttoyshome.com all of your information is kept in complete confidence and will never be released to anyone, used for direct mailings or anything else of the sort unless you request our newsletter. Furthermore, all orders are shipped in either a plain brown box or a USPS Priority Mail box or FEDX with nothing to indicate the contents of the box. As a valued customer your privacy is our number one concern. Plus we provide you with a tracking number. This site contains links to other sites. Adulttoyshome.com is not responsible for the privacy practices or the content of other such Web sites.